Política de envío

Flowfil Shipping Policy
Last Updated: June 2026

At Flowfil, we are committed to providing a smooth and reliable shipping experience for our customers. Please review the information below regarding order processing, shipping times, and delivery policies.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Destinations

Flowfil currently ships to multiple countries and regions worldwide. Shipping availability may vary depending on your location.

Shipping Fees

Shipping costs are calculated at checkout based on the destination, shipping method, and order value.

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

You can use the provided tracking number to monitor your shipment's progress.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may be charged by the destination country's customs authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping fee unless otherwise stated.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

Flowfil is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Flowfil
Email: Sale@Flowfil.com (Our email system is currently being set up and will be fully operational within the next few days.)
Phone: +86 13430527851
Address: Room 403, Unit 2, Building 6, Beichen Dangdai You, Hongshan District, Wuhan, Hubei, China

Thank you for choosing Flowfil. We appreciate your trust and look forward to serving you.